INTRODUCTION
In today’s digitally connected global environment, many organizations opt to operate virtually with a remote or partially remote workforce. This certificate program is designed to improve your ability to effectively manage a remote or virtual team. Through the five courses, you will examine the unique opportunities and challenges that come with remote work and explore strategies to enhance your ability to lead your team to success. You will begin the program by exploring strategies for establishing trust, engagement, and commitment: key cultural elements that can help teams meet their goals and can prevent remedial action. Then, you will examine methods for encouraging constructive conflict, building accountability, and fostering effective decision-making in a culture where employees are not together in a physical location. By the end of the program, you will be prepared to successfully lead multicultural virtual teams and manage common challenges that can arise in a remote environment.
PROGRAM BENEFITS
Learn strategies to elevate the performance of virtual teams
Build a foundation of trust, team identity, and engagement to allow your team to move forward, reach key goals, and avoid remedial action
Master suggested best practices for effectively managing conflict, communication, and collaboration on virtual teams
Explore methods for creating a more focused, results-driven team that reaches and executes smart decisions
Manage cross-cultural differences on teams
TOPICS COVERED
Building High-Performing Virtual Teams
Launching Virtual Team Projects
Virtual Communication, Constructive Conflict, and Collaboration
Decision-Making and Accountability on Virtual Teams
Diversity and Cross-Cultural Teams
WHO SHOULD ENROLL
Leaders and executives in any industry who are leading or launching remote project teams in an organization
Individual contributors to virtual or remote teams who aspire to a leadership role
Consultants who are brought in to support a project based team remotely or virtually
