With spiraling demand for services, rising expectations and significantly diminished budgets, government leaders have faced a constant battle to deliver more and better with less. Many have recognised that technology can be part of the solution. Yet, until recently, few have gone much beyond using it for good record-keeping, improving their websites and making a few public-facing transactions available online. That is changing and changing fast. The latest generation of digital technologies, such as cloud, mobile, artificial intelligence, the internet of things and blockchain, promise to deliver e‑ciencies, but also to support entirely new ways of working and to alter radically the relationship between citizens and government. Public sector leaders must make the most of new technologies, collectively, these new technologies have the potential to be genuinely game-changing. Yet realising that potential will require a new approach from public sector leaders. If they only use these tools to optimise their existing ways of working, the new technologies require a new mindset. Our public sector leaders must be ready to adapt, and to achieve this, leaders need to shift their organisations to more agile ways of working to experiment with new tools and see what works. They must ensure their organisations have the right skills to do so eectively. They must be willing not just to adopt new technologies, but also to open up their inner workings to public involvement in way that may push them well out of their comfort zones.
This program is designed for all working professionals in the public/private sector
There are no prerequisites for this program beyond having a basic understanding and now how to use a computer.
Program Design and Structure:
This program is designed for learners who work in, or want to work in, business management. It gives learners the opportunity to initiate and carry out projects, make business decisions in complex and unpredictable contexts and identify viable solutions to problems. Each unit is delivered over one day workshop and blend of personal learning and tutor communication via email, telephone and face to face meetings. Candidates are given a course workbook at the start of each unit.
Learners must complete all 13 units to achieve the diploma title.
Internet of Things (IoT)
Immersive Experience Virtual reality (VR), augmented reality (AR) and mixed reality (MR)
Robotic Process Automation (RPA)
Artificial Intelligence (AI)
Big data analytics and data mining
Cloud and virtual computing
Quantum computing (QC)