Course: Telecom Professional Development Training Program

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Overview

Introduction:

The Telecom Professional Training Program is designed to equip trainees with the essential knowledge and skills required to succeed in the dynamic and ever-changing telecom industry. The program is structured into two levels: Level 1 focuses on developing trainees' foundational skills in the English language, basic computer proficiency, and soft skills such as time management, productivity, and interpersonal communication. Level 2 focuses specifically on the telecom industry, covering topics such as fundamentals of telecom, troubleshooting and maintenance, mobile technologies, and fibre optic networks and FTTH. The Telecom Professional Training Program aims to provide a comprehensive training experience that will enable trainees to perform troubleshooting and maintenance tasks, install and commission telecom equipment, and work effectively with emerging technologies such as 5G and FTTH. The program is designed for individuals who have a technical background and want to pursue a career in the telecom industry, as well as for those already working in the industry who wish to enhance their skills and knowledge. Upon completion of the program, trainees will receive a technical diploma or certificate that demonstrates their proficiency in both foundational skills and industry-specific knowledge. The Telecom Professional Training Program is the ideal choice for individuals seeking to start or advance their careers in the telecom industry and meet the growing demand for skilled telecom professionals

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Learning Plan

Unit 1: Basic Computer Skills for Business

Learning Outcomes:

1. Learn basic computer skills needed for success in a business setting 2. Understand how to use common software programs, such as Microsoft Office 3. Develop skills to navigate the internet and use technology effectively 4. Learn how to communicate effectively using technology

Unit 2: Basic English Language Skills for Business

Learning Outcomes:

1. Develop basic English language skills for business communication 2. Learn common business vocabulary and language structures 3. Develop skills to communicate effectively in different business settings 4. Increase confidence in using English in a professional context

Unit 3: Communication Skills

Learning Outcomes:

1. Develop the ability to listen actively and understand others' perspectives 2. Learn how to express themselves clearly and concisely 3. Develop effective verbal and nonverbal communication skills 4. Learn how to communicate in a professional manner in different settings

Unit 4: Teamwork and Collaboration

Learning Outcomes:

1. Understand the importance of teamwork and collaboration in achieving common goals. 2. Learn how to work effectively in a team and contribute to team success. 3. Develop skills to communicate effectively with team members. 4. Learn strategies to resolve conflicts and work through challenges in a team setting.

Unit 5: Basic Telecom Knowledge

Learning Outcomes:

1. Understand the basics of telecommunications and its history. 2. Identify different types of telecommunications networks and systems. 3. Describe the different types of transmission media. 4. Identify the various types of modulations and encoding techniques. 5. Understand the basics of the OSI and TCP/IP models

Unit 6: Mobile Technologies

Learning Outcomes:

1. Understand the basics of mobile networks and technologies. 2. Identify the different types of mobile networks, including 3G, 4G, and 5G. 3. Learn about the different mobile technologies, including GSM, CDMA, and LTE. 4. Understand the latest trends and developments in mobile technology.

Unit 7: FTTH and Fiber Knowledge

Learning Outcomes:

1. Understand the basics of fiber optics and its application in FTTH. 2. Identify the different types of fiber optic cables, connectors, and splices. 3. Learn about the different installation techniques used in FTTH. 4. Understand the importance of testing and maintenance in FTTH.

Unit 8: Troubleshooting Telecom Equipment

Learning Outcomes:

1. Understand the common problems that can arise in telecom equipment. 2. Identify the tools and equipment needed to troubleshoot telecom equipment. 3. Learn how to diagnose and resolve issues with hardware and software in telecom equipment. 4. Understand the importance of safety when working with telecom equipment.

Unit 9: Career Planning and Succeeding in Job Interviews

Learning Outcomes:

1. Understand the importance of career planning and identify personal career goals and aspirations. 2. Develop effective career planning strategies and explore potential career paths. 3. Learn how to research job opportunities and create professional resumes and cover letters. 4. Understand the job interview process and the various types of interview questions and formats. 5. Develop strategies for preparing for and performing well in job interviews. 6. Learn how to effectively communicate your skills and qualifications during job interviews. 7. Understand common job offer and negotiation practices and develop strategies for evaluating and negotiating job offers.

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Unit 1: Basic Computer Skills for Business

Learning Outcomes:

Unit 2: Basic English Language Skills for Business

Learning Outcomes:

Unit 3: Communication Skills

Learning Outcomes:

Unit 4: Teamwork and Collaboration

Learning Outcomes:

Unit 5: Basic Telecom Knowledge

Learning Outcomes:

Unit 6: Mobile Technologies

Learning Outcomes:

Unit 7: FTTH and Fiber Knowledge

Learning Outcomes:

Unit 8: Troubleshooting Telecom Equipment

Learning Outcomes:

Unit 9: Career Planning and Succeeding in Job Interviews

Learning Outcomes:

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